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Your account has been temporarily suspended for violating part 7, section d of <termsLink>Terms & Conditions</termsLink> regarding the prohibition of artificial streaming manipulation. If you believe this decision was made in error, please provide links to the artist's social media accounts and describe the promotion process of your releases within five days. Otherwise, your account may be permanently suspended.

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Setting up migration

<ol-list><list-v-item>Go to the Migration</list-v-item><list-v-item>Click the Add account</list-v-item><list-v-item>Sign in using the authorization method you used in the old version of FreshTunes</list-v-item><list-v-item>The system will transfer old account data to the new FreshTunes</list-v-item></ol-list>

How will the migration process work?

To ensure convenience and legal compliance, we launched freshtunes.ru for Russia and Belarus, and freshtunes.com for all other countries.  

Please note: users located in Russia are required to use the local version at freshtunes.ru, which is adapted to local regulations and supports regional payment systems.

What’s new?

<item><title>How long will the migration take?</title><text>From a few months to a few days, depending on the number of releases</text></item><item><title>What will happen to my royalties?</title><text>Your royalties will be fully transferred to your account on the new version of FreshTunes.</text></item><item><title>Can I transfer multiple accounts from the old FreshTunes to the new one?</title><text>Yes. If your account ends up having more than one artist after the transfer, you’ll need to upgrade to a Pro subscription.</text></item><item><title>Can I stay on the old website and continue using it as before?</title><text>Yes, but we plan to discontinue support for the old site by the end of the year. We recommend switching to the new FreshTunes — it’s faster, more powerful, and offers access to more distribution platforms.</text></item><item><title>Can I migrate to the new FreshTunes at any time, or will I lose the opportunity if I don’t do it soon?</title><text>Yes, you can migrate at any time. However, once we stop supporting the old site, migration will become mandatory — access to your account on the old platform will be closed, and the only option will be to switch to the new FreshTunes.</text></item>

We’ve spent the last two years working on a new version of FreshTunes. Now, we’re starting to migrate data from the old version to the new one.

Migration

Possible errors during account linking::<ul-list><list-v-item>Account has already been migrated</list-v-item><list-v-item>Issues with account data</list-v-item><list-v-item>Temporary technical difficulties — please try again later</list-v-item></ul-list>

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Migration status overview

For the past two years, we’ve been working on a new version of FreshTunes. We’re now beginning to transfer user data from the old platform. To ensure everything goes smoothly, please use the Migration Wizard. <moreLink>Learn more</moreLink>

Migration Wizard

If you already have an account in the correct version of the service, you can start transferring your data in the “Migration” section of your dashboard.If you haven’t created an account yet, click “No” to create one — all your data (releases, artists, balance, etc.) will be transferred there

Have an account already?

If the website URL ends with .ru, your account is registered in the Russian region

freshtunes.ru

If the website URL ends with .com, it means you are using an international account

freshtunes.com

After making your selection, you will be redirected to the login page for the chosen region

Which domain was your FreshTunes account created on?

<ol-list><list-v-item>Log in to the chosen version of the site</list-v-item><list-v-item>Go to the Migration section</list-v-item><list-v-item>Click the Add Account button</list-v-item><list-v-item>Log in using the method you used on the old version of FreshTunes</list-v-item><list-v-item>The system will transfer old account data to the new FreshTunes</list-v-item></ol-list>

<ol-list><list-v-item>Register to the chosen version of the site</list-v-item><list-v-item>Go to the Migration section</list-v-item><list-v-item>Click the Add Account button</list-v-item><list-v-item>Log in using the method you used on the old version of FreshTunes</list-v-item><list-v-item>The system will transfer old account data to the new FreshTunes</list-v-item></ol-list>

Users located in Russia are required to use the local version at freshtunes.ru, which is adapted to local regulations and supports regional payment systems

Russia

Users worldwide should use freshtunes.com — it complies with international standards, including GDPR data protection requirements

Worldwide

To get started, register in the appropriate region

Select your region

To transfer your data, please log in using your account from the old website.

Click "Add" to start the migration. The process usually takes between 3 minutes and 7 days, depending on the size of the catalogue.

Here you can quickly migrate your account from the old version of FreshTunes.